Loyalty & Wallet
One wallet: tier discount + Kaapi Coins cashback + Pass balance, applied live at the Rista counter
Active members
2.38 L
Coins liability
₹41.2 L
18% redeemed / mo
Active Kaapi Passes
16,700
+22% MoM
Pass MRR
₹1.89 Cr
+19%
Hatti Kaapi
Silver
On sign-up
0%
Discount
3%
Coins back
182.4K
Members
- 3% Kaapi Coins on every bill
- Free Kaapi on birthday
- Early access to drops
Hatti Kaapi
Gold
₹4,000 spend / 90 days
5%
Discount
5%
Coins back
46.2K
Members
- 5% off + 5% Coins
- Free snack every 10th visit
- Skip-the-queue pickup
Hatti Kaapi
Platinum
₹9,000 spend / 90 days
10%
Discount
7%
Coins back
9.8K
Members
- 10% off + 7% Coins
- 1 free Kaapi every week
- Members-only blends & events
How Kaapi Coins work
Earn
Coins credited on every Rista bill matched to phone. 1 Coin = ₹1.
Burn
Redeem at the counter via OTP or in-app QR, min 50 Coins.
Expire
Coins expire 180 days after earning — nudges at T-30 and T-7.
Tier review
Rolling 90-day spend, auto up/down-grade nightly.