A SIP OF HOME A TASTE OF NOSTALGIA
Hatti Kaapi

Voice & WhatsApp Agents

Ready to go live once the voice/WhatsApp API key is shared

Waiting for the API key. Flows, prompts and knowledge are set up below; once the key is added, the agents connect to real customers.

Planned use cases

8

Languages

EN · ಕನ್ನಡ · தமிழ் · हिं

Target containment

85%

Hand-off

Store manager

Hatti Kaapionline
Hi, how many coins do I have?
Namaskara Kavya ☕ You have 180 Kaapi Coins (₹180). 20 more and your next Bella Kaapi is free!
Nice. Can I renew my Kaapi Daily pass?
Sure — Kaapi Daily is ₹999 for 30 days. Here's your UPI link: pay.hattikaapi.in/r/K8Q2. Renew today and get a free Kodubale 🎁
Done
Payment received ✅ Pass active till 9 Dec. See you at Jayanagar tomorrow!

WhatsApp flows

Coins balance & redeemReady
Kaapi Pass buy / renew (UPI link)Ready
Order ahead for pickupReady
Store locator & timingsReady
Feedback after visit → Google reviewReady
Corporate / bulk ordersReady
Gift card purchaseReady
Complaints → manager hand-offReady